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5 Lessons in UK Marketing from a Global Creative

Lee Lewis, Associate Art Director , 08.12.25

08.12.25 Lee Lewis, Associate Art Director
Creative
EMEA

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Marketing to a UK audience isn't just about changing "color" to "colour" or "pants" to "trousers." It's about understanding the cultural nuances, humour, and mindset that shape how Brits connect with brands. As a black UK Art Director with a global perspective, I've seen where campaigns fall short, not because they're inherently flawed, but because they don't fully consider the unique ways UK audiences engage with marketing.

Here are five key insights to keep in mind:

1. British humour is dry, witty and sometimes self-deprecating

Humour plays a massive role in UK culture, but it's distinct from what you'd find in other markets. Brits love sarcasm, irony, and self-deprecation. Over-the-top positivity can feel inauthentic, and audiences often respond better to brands that don't take themselves too seriously. Whether it's supermarket chains—M&S vs. Aldi vs. Lidl—poking fun at each other over caterpillar cakes or fast-food brands leaning into cheeky comebacks, Brits appreciate humour that feels natural, self-aware, and never too polished.

Keep it real, add a bit of cheeky humour, and you'll be on the right track.

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2. Diversity should be more than a tick-box

Representation matters, but it's got to be done the right way. UK audiences are quick to spot tokenism. Diversity isn't just about putting a Black or Asian face in your campaign, it's about really understanding the experiences of different communities. For example, UK Black culture has strong Caribbean and African roots that influence our music, fashion and language in ways that are different from African American culture. What works in New York might not hit the same in London, Birmingham, or Manchester.

Make sure the representation feels genuine.

Aldi's commitment to diversity and inclusion is evident in their advertising campaigns. For example, their "I Like It Like That" advert showcases a variety of individuals from different backgrounds, reflecting the rich diversity of the UK. This approach ensures that their representation feels genuine and resonates with a broad audience. You can watch the advert here.

3. The UK is not just London

Yes, London is a cultural hotspot, but the UK is so much more than the capital. Each region has its own vibe—Liverpool, Glasgow, Cardiff, and Newcastle all have unique identities, accents, slang, and humour. A campaign that feels too "London-centric" can alienate audiences elsewhere. Brands that tap into regional identity can create a stronger emotional connection with their audience.

Yorkshire Tea does this brilliantly—proudly embracing its Yorkshire roots in both its branding and advertising. From its no-nonsense tone to its use of northern accents and local references, everything about Yorkshire Tea feels authentic. Their slogan, "Where everything's done proper," isn't just a catchy phrase, it reflects the values of the region and reinforces the brand's identity. Using regional slang or accents in a way that feels natural can make campaigns more relatable. For brands, this is a big opportunity. Recognising regional differences and tailoring messaging accordingly makes campaigns feel more personal and relevant.

Tailor messaging for different regions or, at least avoid acting like the UK begins and ends in London.

4. Subtlety Over Hype

Loud, exaggerated marketing with claims like "The Best Ever!" or "Life-Changing!" can feel outdated to UK audiences, unless it's done with a wink. Carlsberg's "Probably the best beer in the world" is a great example of how to play with bold claims in a way that feels self-aware.

Some brands still use phrases like "Our Best Ever Sale!", and while that might appeal to certain shoppers, for most, it feels overdone. Brits tend to prefer brands that show quiet confidence rather than shouting about how great they are. John Lewis' Christmas ads are the perfect example—emotional, memorable, and never aggressively sales-driven. Ultimately, UK audiences respond best to storytelling and meaningful messaging.

Tone down the hype and let the product (and your creative ideas) speak for themselves.

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5. Context is everything

What works in other regions doesn't always translate to the UK, and understanding the cultural context is crucial for brands. Super Bowl references? While the event is growing in popularity, particularly for the half-time show, it's still not as universally relevant as you might think. In fact, while around 13M Brits watch the Super Bowl each year, that's only a fraction of the population, and the cultural impact is far less than in the US. On the other hand, events like the FA Cup Final, The Great British Bake Off Finale, Notting Hill Carnival, or Glastonbury Festival carry far more cultural weight and can instantly connect with British audiences. These events have deep roots in UK traditions and culture, which makes them more relatable than global phenomena like the Super Bowl.

Staying culturally aware and relevant is crucial if you want your campaigns to feel genuine.

Final Thoughts

Marketing effectively to a UK audience isn't about directly comparing approaches from other countries—it's about recognising the nuances that shape consumer engagement.

At its core, UK marketing succeeds when it embraces:

  • Humour that feels natural and self-aware
  • Diversity that is genuinely representative
  • Regional identity beyond London
  • Subtlety over aggressive sales tactics
  • Cultural relevance that reflects local experiences

A great example of a brand that gets this right is Aldi. As a supermarket, it's relevant to almost everyone, making it a prime case study for effective UK marketing. Aldi nails humour through witty social media interactions, ensures representation is authentic, and speaks to audiences across the UK, not just London. Their marketing is never over-the-top, but always culturally aware and in tune with what their audience actually cares about.

We've seen these principles play out in our own work too. For Swingers (Crazy Golf), we developed campaign collateral that resonated on both sides of the Atlantic—using subtle regional shifts in tone, humour, and cultural reference to ensure the brand felt just as engaging in the UK as it did in the US.

At our global agency, we're using AI to take local marketing to the next level. By blending creative expertise with AI-powered insights, we make sure campaigns feel authentic, culturally relevant, and tailored to the right audience. Whether it's fine-tuning humour in social media posts or spotting engagement trends to improve representation, we're always looking ahead.

The brands that will stand out are the ones that listen, adapt, and evolve. The most impactful marketing doesn't just speak to an audience, it resonates with them. When brands take the time to understand the people they're trying to reach, the results aren't just more effective, they're more meaningful.

Creative EMEA

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